Return and Replacement FAQs

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FREQUENTLY ASKED QUESTIONS

[/vc_column_text][vc_separator][vc_column_text]At ADELS STORE, we know that there may be some questions that will need detailed clarification, to get the required answer, please check the several segment of the operations with answers explaining how it operates.

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Account

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Orders

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Payment

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Delivery

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Returns & Replacement

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Data Subject Rights

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SHOPPING ON ADELS STORE IS SIMPLE AND FRIENDLY WITH OUR EASY RETURN AND REPLACEMENT POLICY. IF WE DELIVERED A DAMAGED, WRONG, DEFECTIVE, OR MIS-MATCHED ITEM, YOU CAN INITIATE A REPLACEMENT WITHIN 5 BUSINESS DAYS AFTER DELIVERY. JUST FOLLOW THE STEPS BELOW.

1. Initiate a return through our support representative using our contact link.

2. Send it through the designated courier company sent to you during your conversation with a support representative!

3. A replacement of the same product you order will be shipped back to you within 1-10 business days after we received the returned product.

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